Group Financial Coaching:
Terms of Service
This is an agreement between Daynel Brown (“Coach”) and the purchaser-participant (“Client”).
Client couples are jointly to be considered the “Client” under this agreement.
This agreement outlines the terms and conditions of the Client’s group financial coaching program with Daynel Brown. By clicking, “I agree to Daynel Brown Financial Coaching, LLC’s Terms of Service” at checkout, the Client confirms his/her agreement with all terms and conditions detailed below.
Section 1: Group Financial Coaching Services
The Coach will provide services to the Client for twelve (12) weeks of group coaching. These services will be in the form of twelve (12) group coaching sessions. Services will also include email support, communication via online group coaching community platform between sessions, and research carried out by the Coach as mutually agreed upon by the Coach and Client.
Group financial coaching consists of the Coach working together with the Client in a group setting that includes other client participants. The Coach will guide the Client to evaluate his/her current financial situation and educate the Client on how to meet financial goals, including recommendations for specific courses of action. The Coach will equip the Client with knowledge, skills, and tools so the Client is better able to make his/her own financial decisions and manage his/her finances. The Client reserves the right to accept, decline, or make a counter proposal to any coaching request. No specific outcome is guaranteed as a result of coaching. The Client expressly agrees that he/she is voluntarily participating in group coaching and that he/she assumes sole responsibility for any and all outcomes.
Sessions will have a duration of approximately 60 minutes. Sessions will be conducted using a video chat service, including but not limited to Google Meet or Zoom.
Section 2: Service Fees and Payment
The fee for twelve (12) weeks of group financial coaching is either 3 monthly installments of $147 or a pay-in-full discounted amount of $397.
The Client reserves the right to choose whether he/she will pay in installments or pay in full. If the Client chooses to pay in full, payment will be due immediately. If the Client chooses to pay in installments, the first payment will be due immediately. The second and third payments will be collected each subsequent month and automatically charged to the original payment method. Each subsequent payment will be due 4 weeks after the previous one. If the Client chooses to pay in full, the payment will be due by the start of the first session.
Payments can be made in cash, debit or credit card, or other digital payment forms. A processing fee may apply to payments made by credit or debit card.
Section 3: Refund Policy
If, for any reason, the Client is not satisfied with the quality of the first group coaching session and the Client makes this known at the conclusion of the first session and before the start of the second session, the Coach will refund any and all payment made. Furthermore, the Client will agree not to request any services from the Coach in the future, thereby terminating this agreement.
In the event that the Coach terminates this agreement (see Section 9: Termination), the Coach will issue a refund to the Client proportionate to the amount of sessions remaining in the coaching program.
With the exception of the provisions outlined in this section, no refunds will be issued.
Section 4: Scheduling
Group financial coaching sessions will be held weekly, on the same day of the week and time, as specified by the Coach.
Section 5: Absence Policy
The Client agrees to the 12-week session schedule as outlined by the Coach. In the event that the Client is unable to attend a session, he/she will have access to a recording of the missed session within 24 hours of the completion of the live session.
All session recordings will be available to be viewed by the Client for the duration of the 12-week group coaching program and for thirty (30) days after the final session of the program.
There will be no additional live sessions offered to replace or compensate for any missed sessions.
Section 6: Privacy and Confidentiality
All information shared by the Client with the Coach will remain private and confidential. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent, unless disclosure is required by law or Client has expressed intent to harm self or others. If disclosure is required, only relevant and essential information will be revealed. This privacy and confidentiality provision, including the stipulations for disclosure, survives the termination of this agreement.
All information shared during coaching sessions and within the online group coaching community platform is to remain solely among the Coach, the Client, and all other client participants in the coaching group. The Client agrees to keep the information shared within the group confidential. All other client participants must also agree to this confidentiality as a requirement in order to participate in the coaching group.
The Client reserves the right to decide what information he/she would like to share during group coaching sessions and within the online coaching group community. In the event that there is information that the Client would not like the other participants to know, the Client reserves the right to share information with the Coach privately, via email or private message within the online group coaching community platform.
Section 7: Disclaimers
The Client acknowledges that, as stated in Section 1, the purpose of financial coaching is to evaluate the Client’s financial situation and educate the Client on how to meet financial goals, including recommendations for courses of action. The Client acknowledges that the purpose of financial coaching is NOT to provide the Client with accounting services, tax advice, investment advice, or legal advice.
The Client further acknowledges that the purpose of financial coaching is NOT to provide mental, social-emotional, or relationship counseling. The Coach will NOT provide counseling, therapy, or diagnosis of any form. It is the Client’s exclusive responsibility to seek appropriate professional guidance in these areas if needed.
Except as expressly provided in this agreement, the Coach makes no guarantees or warranties of any kind pertaining to the coaching services provided. The Client acknowledges that financial coaching is not a guarantee of financial improvement, increase of wealth, or avoidance of financial loss.
In the event of any disputes, the Client agrees that the Coach’s entire liability is limited to the amount actually paid by the Client to the Coach under this agreement for all coaching services rendered.
If any provision of this agreement is deemed unenforceable, that provision is severed from the agreement, and the other provisions remain enforced.
Section 8: Client Responsibility
I, the Client, assume total responsibility for the decisions I make about my finances as well as the actions I take regarding my finances. I will not hold my Coach responsible for any consequences resulting from my decisions or actions. I understand that my Coach will not make decisions for me or contact creditors, banks, financial institutions, or others on my behalf. I understand that while my Coach will be there to support and encourage me during the term of engagement, making decisions and taking actions will be my exclusive responsibility.
Furthermore, I, the Client, agree to honor scheduled session dates and times to the best of my ability. I will attend scheduled sessions on time, and I will be prepared when necessary. I understand that my preparedness helps ensure that sessions are productive.
I, the Client, will be honest, transparent, and forth-coming during the coaching process. I understand that this is crucial for the efficacy of the coaching program.
Section 9: Termination
Either the Coach or Client may terminate this agreement at any time for any reason by notifying the other. This agreement will automatically terminate 6 months following the latest coaching session.
The Client must provide written notice of termination to the Coach by sending an email to daynel@daynelbrown.com. The Coach must provide written notice of termination to the Client by sending an email to the email address provided by the Client in this agreement.